It is our policy to send out emails 48 hours before and if we do not have an email for you, we will call you the day before your appointment to remind you. You may opt into text reminders through our Online Booking system (Schedulicity). In order to ensure the utmost efficiency of our time and schedules, we have implemented a missed appointment fee.
Please note that all cancellations or changes must be done within a minimum of 12 operating hours of your scheduled appointment. Failure to do so will result in a payment of 50% of that service. Payment will be the responsibility of the client directly and not of the auto insurance or extended health benefits. Upon booking an appointment with us, you agree to abide by this policy. Thank you for your understanding and cooperation. We look forward to seeing you!